Payment, Delivery & Returns


We accept Visa, Mastercard and American Express. 
Payments are secure with certified secure servers and advanced encryption services. All card numbers are encrypted at rest with AES-256. To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. To protect you, as the cardholder, we may contact you by email to verify your details.


Delivery options and timeframe:

We offer worldwide shipping. We currently use DHL as our courier across the world. Orders are usually dispatched within 24 hours of purchase, except Sundays and national holidays.

Please contact us at for specific shipping requirements, and we will do our best to accommodate your request, local customs and importation regulations withstanding.

Delivery to Abu Dhabi: same day delivery for orders placed by 6pm
Delivery to the rest of the UAE: next day delivery for orders placed by 6pm
International delivery: 2-3 working days
For all shipping destinations, duty is clearly itemized in your shopping bag and throughout the checkout process.
We do not deliver to PO Box addresses.

We can deliver to hotels.
You can track your shipment by clicking the tracking link in your shipping email. Alternatively, you
can contact customer care at or WhatsApp +971 52 6719777.


We hope you love your order. If you’re not perfectly satisfied, you may request a return for your item(s) within 7 days of receiving it. Items purchased on sale are final sale.

If you have placed your order via Guest Checkout, you will need to email us at to process a return. Otherwise, sign in to your account and go toOrder History. Click on “Return Items” button next to the order you want to return.

All successfully returned items will be credited to the original payment method. The original shipping charges, and customs and duties charges will not be refunded. Please note that refunds can take up to 30 working days to show on your account due to varying processing times between payment providers.

All products must be returned in an unworn, unwashed, and intact state, with all protective materials in place, as well as all attached ALBOUSHIYA and brand tags. This includes any and all packaging, accessories, authenticity cards, and dust bags.

We reserve the right to refuse a refund if the product shows signs of wear or has been altered from its original condition in any way, in such instance, you may choose to have the item(s) sent back to you at your own expense.

We monitor the number of returns made by clients. If we notice that you have a high returns rate on your account, we may take the decision to deactivate your account until we can understand a little more about what’s not quite working for you. We will contact you by email if we deem this an appropriate course of action.
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