We hope you love your order. If you’re not perfectly satisfied, you may request a return for your item(s) within 7 days of receiving it. Items purchased on sale are final sale.
If you have placed your order via Guest Checkout, you will need to email us at customercare@alboushiya.com to process a return. Otherwise, sign in to your account and go toOrder History. Click on “Return Items” button next to the order you want to return.
All successfully returned items will be credited to the original payment method. The original shipping charges, and customs and duties charges will not be refunded. Please note that refunds can take up to 30 working days to show on your account due to varying processing times between payment providers.
All products must be returned in an unworn, unwashed, and intact state, with all protective materials in place, as well as all attached ALBOUSHIYA and brand tags. This includes any and all packaging, accessories, authenticity cards, and dust bags.
We reserve the right to refuse a refund if the product shows signs of wear or has been altered from its original condition in any way, in such instance, you may choose to have the item(s) sent back to you at your own expense.
We monitor the number of returns made by clients. If we notice that you have a high returns rate on your account, we may take the decision to deactivate your account until we can understand a little more about what’s not quite working for you. We will contact you by email if we deem this an appropriate course of action.
